Thoughts on management


We have seen the recent headlines that anonymous trolls have been identified on Twitter and other social media sites so that people can take legal action. In most cases, the trolls are known or do little to hide their identity. In some cases, though, they seek to hide their identity or, in the case of “ratters” remain hidden as they have unauthorised access to your system. What victims need, though, is a way to identify their trolls so they can take legal actions. If someone is anonymous on the web, then it is hard to take legal action. Even if the service provider deletes the account, the “troll” can subscribe under an assumed name. The problem of identifying people on the internet can prove problematic for the victims. For example, one victim, Nicola Brookes, obtained a high court ruling to reveal the identities of the trolls harassing her through…

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